Chatbot Marketing
CHATBOT MARKETING
Your customers want answers now, not in business hours. Juicy Designs builds WhatsApp, website, and social chatbots that capture leads, answer questions, qualify prospects, and drive sales around the clock. Chatbot marketing from R6,000 setup, month-to-month management.
Juicy Designs is a South African agency that builds chatbot marketing systems for businesses that want to capture leads, answer questions, and drive sales automatically across WhatsApp, their website, and social media. South Africans live on WhatsApp, and a chatbot that responds instantly, any hour of the day, turns curious enquiries into qualified leads and sales while you sleep. We design conversational flows that greet visitors, answer common questions, qualify prospects, book appointments, recover abandoned carts, and hand over to a human when it matters, then connect the bot to your CRM so every conversation becomes a contact you can follow up. We build on WhatsApp Business, website chat widgets, and Facebook and Instagram messaging, choosing the right tooling for your needs. Founded in Pretoria in 2015, Juicy Designs holds a 4.9-star Google rating across 214 reviews and serves clients across South Africa. Chatbot marketing starts from R6,000 for setup, with month-to-month management thereafter. Most businesses are capturing their first automated leads within two weeks of launch.
Everything our chatbot marketing covers
What a Juicy Designs chatbot build includes
From a WhatsApp lead bot to a full conversational commerce experience that sells while you sleep.
WhatsApp chatbots
South Africa runs on WhatsApp. We build WhatsApp Business chatbots that greet enquiries instantly, answer FAQs, qualify leads, and book appointments, then connect to your team for handover. Broadcast and template messaging keep customers engaged within WhatsApp policy.
Website chat widgets
A chat widget on your website turns passive visitors into conversations. We build flows that answer product and pricing questions, capture contact details, and route qualified leads to sales, lifting conversion on the traffic you already have.
Social messaging bots
Facebook and Instagram messaging bots respond to comments and DMs automatically, qualify the interest your social content generates, and keep prospects warm until they are ready to buy or book.
Lead qualification & routing
Bots ask the right questions to separate ready-to-buy prospects from browsers, score the lead, and route hot prospects straight to your sales team with full context, so no enquiry slips through the cracks.
Conversational commerce
For e-commerce, we build flows that recommend products, answer objections, recover abandoned carts, and guide customers to checkout inside the chat, turning conversations directly into sales.
CRM integration & reporting
Every conversation is logged to your CRM as a contact with context. Monthly reports cover conversations handled, leads captured, qualification rate, and sales influenced, so you can see exactly what the bot is earning.
How we work
Design, build, convert.
Here is what working with Juicy Designs on chatbot marketing looks like from day one.
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Map the conversation
We map your customers' real questions and buying journey, then design conversational flows around them.
Week 1 -
Write & build
Flows are written in your brand voice and built on WhatsApp, your website, or social, with handover rules set.
Week 1-2 -
Integrate & test
The bot is connected to your CRM and tested end to end so qualified leads flow through cleanly before launch.
Week 2 -
Launch & monitor
The chatbot goes live. We monitor conversations closely and refine the flows based on real customer behaviour.
Week 2-3 -
Optimise & report
Monthly reporting on leads and sales influenced. We keep tuning the flows to capture and convert more.
Ongoing
Indicative pricing
Chatbot marketing pricing
Indicative pricing. Setup is once-off, management is month-to-month. Final scope depends on channels, flow complexity, and integrations.
Chatbot Setup
From R6,000 setup
A focused WhatsApp or website chatbot with lead capture and CRM connection, built and launched once-off. see full pricing.
Conversational Growth
From R9,000/mo
Multi-channel chatbots with ongoing management, optimisation, and reporting after setup. see full pricing.
Conversational Commerce
From R18,000/mo
Full conversational commerce flows, product recommendations, and cart recovery for e-commerce businesses. see full pricing.
What makes us different
Why South African businesses choose Juicy Designs for chatbots
WhatsApp-first. Built to qualify and convert, not just to deflect.
WhatsApp-first for South Africa
We build for how South Africans actually communicate, and that means WhatsApp. We design within WhatsApp Business policy so your bot stays compliant while reaching customers on the channel they check most.
Built to convert, not just deflect
Many chatbots exist only to reduce support tickets. Ours are built to capture and qualify leads and drive sales. Every flow has a commercial job, and every conversation is logged to your CRM for follow-up.
Founder-led, month-to-month
Founders Cobus and Wynand keep chatbot strategy tied to real business outcomes. No long-term contracts, just results you can measure month to month.
Frequently asked questions
Got questions?
Straight answers about chatbot marketing for South African businesses.
How much does chatbot marketing cost in South Africa?
Juicy Designs chatbot marketing starts from R6,000 for setup, which covers a focused WhatsApp or website chatbot with lead capture and CRM connection, built and launched once-off. Ongoing management is month-to-month: Conversational Growth from R9,000 per month for multi-channel bots with optimisation, and Conversational Commerce from R18,000 per month for full e-commerce flows. Pricing is indicative and depends on channels, flow complexity, and integrations.
Can you build a WhatsApp chatbot for my business?
Yes. WhatsApp chatbots are a core part of what we do, because WhatsApp is where most South African customers prefer to communicate. We build on WhatsApp Business, design flows that greet enquiries instantly, answer FAQs, qualify leads, and book appointments, and set clear handover rules so a human takes over when the conversation needs it. Everything is built within WhatsApp Business policy.
Will the chatbot replace my team?
No. A good chatbot handles the repetitive, after-hours, and first-response work so your team can focus on the conversations that need a human. Every bot we build includes handover rules that pass qualified or complex enquiries to a person with full context. The goal is to make your team more effective, not to remove the human touch where it matters.
How long does it take to launch a chatbot?
Most chatbots are built and launched within two to three weeks. We map your customers' real questions, write and build the flows, connect your CRM, and test end to end before going live. Most businesses are capturing their first automated leads within two weeks of launch, with the flows refined over the following weeks based on real conversations.
Does the chatbot connect to my CRM?
Yes. Every conversation is logged to your CRM as a contact with context, so your team can follow up and nothing slips through the cracks. We integrate with common CRMs and connect the bot to your existing tools. Monthly reports then show conversations handled, leads captured, qualification rate, and sales influenced, so you can see exactly what the chatbot is earning.
Keep reading
Related services and guides
WhatsApp chatbots and conversational commerce
How SA businesses use WhatsApp chatbots to capture leads and sell through conversation.
Read moreWhatsApp marketing
Broadcast campaigns, templates, and WhatsApp strategy that work hand in hand with your chatbot.
Read moreSocial media marketing
Organic social that drives the conversations your chatbot is ready to capture and qualify.
Read more